![]() ![]() Unlimited campaigns, lists, IVRs, phone accounts, voicemail boxes and user accounts.Outbound agent-controlled, broadcast and predictive dialing.You can configure IVRs and voicemail boxes through Web based application online.We provide Scheduled callbacks: Agent-Only and anyone.Three-way calling within the agent application.Additional servers can be added to increase the number of logged in agents.Guaranteed up to 25 logged in outbound agents at 3:1 ratio per server.Inbound, Outbound and Blended call handling.All advanced and basic features available by default.Includes initial setup support for VICIdial and 24*7 free technical support.It can be Scaled to hundreds of logged in agents.Some of the key features offered by IQ Infotech’s VICIdial Call Center Solutions are as follows: IQ Infotech is a leader in providing VICIdial Solutions and we have already implemented it in large number of call centers around the world. VICIdial is open source and has been developed by vicidial group lead by Matt Florel. VICIdial Scripts and programs are written in PERL and PHP and uses MySQL as its database server, Apache / Httpd Server for its front end web interface and Linux as its operating system. ![]() VICIdial is a Software that is created in order to interact with Asterisk Open Source IP PBX Phone System to enable it to function as an inbound / outbound Call Center Solution with inbound email support.
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